USS – United Structural Systems

“Your staff was professional, courteous and efficient in each of their jobs. We would be glad to recommend your company to neighbors and friends. We were especially impressed with the fact that you took our ‘small’ problem as seriously as your bigger jobs…that meant a lot.”   

- Nashville, TN (2007)

“With the below-freezing weather and bitter wind, your two technicians worked so hard…and I really admire them both. I may not know anything about “foundation piers,” but I’m sure that they do, and I trust you. Thank you for your work!”

- Brentwood, TN (2009)

“In today’s society, it is rare to find a company which does what it says it will do. Your personnel really tried hard to do the right thing by the customer.” 

- Clarksville, TN (1997)

“Yours was the most accommodating work crew I think I have ever encountered. From the moment they began, their number one concern was for my satisfaction. They welcomed my questions and patiently explained every step in the process. Over and over again, they told me what a great company USS was to work for. They were proud of the reputation they were a part of and took great care not to do anything that would embarrass or undercut that reputation. They took the sort of care they would if this were their own home.”

- Franklin, TN (2008)

“This letter is to let you know how pleased we are with the manner in which your company performed the work on our home. In today’s work, your company rates the top in professionalism in the manner you conduct business and the way you apparently maintain your equipment.”

- Nashville, TN (2001)

“While I did have to wait awhile before USS could start my work, it was well worth the wait! Your workers were efficient and courteous. That was a pleasant surprise, after the horror stories that I have heard from neighbors who used competing companies.”

- Antioch, TN (2008)

“We could not have been more pleased with your work and workmen. We could not even tell that you had done any digging. You left everything perfect!” 

- Murfreesboro, TN (1995)

“It was very surprising and pleasant to work with a company that holds the values and standards of USS. You really worked to achieve 100% satisfaction for us and that was greatly appreciated, given the stressful situation this project causes. Thanks for all of your hard work and efforts to fix our broken house!”

- Hermitage, TN (2007)

“Your company stood behind work contracted by previous owners of our home, so we felt confident with your process and your employees. When we contracted the new work, we were very pleased with the time frame and professionalism of both yourself and your on-site employees. It was this presence that prompted a neighbor to comment, ‘The employees were so nice that I was not worried to have my children outside.’ It was this same professionalism that caused many of my neighbors to ask for the phone number of your company. Your process was able to restore our home’s foundation to its original placement, giving it greater stability.”

- Franklin, TN (2000)

“Your workers were prompt, quiet and very knowledgeable. We’ve had workers before who bring their own boom-boxes and essentially ‘move in.’ But sometimes, the music gets too loud, along with the shouts and the language. Your men were gentlemen, and even though this was their work-site, they kept in mind that it was someone else’s home and neighborhood.”

- Mt. Juliet, TN (2006)