"Very satisfied customer and I’m able to sleep better during heavy rain not worrying about my crawl space anymore!"
If I could give USS 20 stars I would, but I will just put reviews anywhere I can to get the 20 stars. I contacted USS and a few other company’s because of my crawl space kept getting tunnels due to moles drilling under the footer causing water to build up in my crawl space and eventually penetrate my basement wall. I had a temporary fix but was only meant to be temporary. I started contacting a few companies for estimates and out of the 4 I encountered, Ben Perkins came out and didn’t try to sell me a bunch of stuff I didn’t need. I knew exactly what I needed to be done and he sent me an estimate but to my surprise wasn’t bad at all I elected to have USS conduct the job.
Fast forward 2 months I received a telephone call the day before my start date of 23 September 2021 from Dustin Barr who is the Master Foreman for my project. He called and let me know when they were starting. The next day he arrived I was getting ready to go to work and he wanted to show what all he was doing and asked where I wanted the discharge to run out of my home and where to pop it up in the yard we agreed on everything and let him do his work while I went to work. While at work I received a call asking if it’s ok to extend the drainage system another 10 feet so that the sump is on the basement wall I was happy he noticed that because honestly, that’s where I wanted it to be. I agreed and he went back to crawling around my small crawl space.
The next few days Dustin and his assistant David Adams not only completed excellent work he kept me well informed explaining what everything is and what it does. They didn’t make a mess they didn’t kill my grass they were both respectful of my home, my yard and to me. These 2 gentlemen especially Dustin are very focused on attention to detail and customer service. I highly recommend USS to complete any work at your home. Im also extremely happy I didn’t get a “ floating“ estimate because my biggest fear was the price continuing to go up as the job progressed. The price was EXACTLY the same price I received the day Mr. Perkins quoted it 2 months prior. Very satisfied customer and I’m able to sleep better during heavy rain not worrying about my crawl space anymore!