2015 May Customer Reviews


Customer Quality Audits

Since 1994, homeowners across Tennessee and Southern Kentucky have been trusting United Structural Systems with their home’s repair. We go to great lengths to ensure our customer experience and quality of work are unmatched. Read real feedback from our May 2015 customers:


John and Margaret Wilson – Franklin, TN 37064

Date Completed: 05/04/2015 – Floor Supports

"Every member of the USS Family was extremely helpful from the beginning of the project to the end. If we have work that needs to be done again we will use USS."


Tim Osment – McMinnville, TN 37110

Date Completed: 05/11/2015 – Foundation and Structural Repair

"The entire crew was professional and courteous. Brian [Project Foreman] was especially helpful and we were impressed with the work. We would highly recommend USS to our friends. The guys deserve a bonus!"


Bruce and Joyce Combs – Hermitage, TN 37076

Date Completed: 05/12/2015 – Floor Supports

"Mr. Hawks [Project Foreman] and Mr. York [Crew] were very professional, knowledgeable and courteous. The previous cracks from the instability of the floor are sealed and the bathroom floor feels level and stable. Thanks for doing such great work!"


Jose Rodriguez – Clarksville, TN 37040

Date Completed: 05/19/2015 – Floor Supports, Brick and Lintel Repair

"The USS personnel were courteous and professional. From the office representative I spoke with (Mary), the engineer/technician that inspected the foundation (Troy) – to the crew that completed the work (Tommy and Matt). I would certainly recommend USS to anyone that needs similar structural and foundation assessment and repairs completed."


Bob McGill – Nashville, TN 37216

Date Completed: 05/20/2015 – Basement Stabilization

"When I received my initial quote for completing the job I was very skeptical. I didn’t see how it would fix the problem and I was amazed at how reasonable the price was, especially with that Lifetime Warranty. Shortly after the quote, I discovered that I had two friends who had used USS in the past. Both had nothing but praise for USS and have had no additional foundation issues. That was all I needed to go forward with the project. Great experience all around."

As of July 2015, United Structural Systems had completed more than 7,600 residential projects for homes across Tennessee and Kentucky. If your home’s foundation is in need of waterproofing or structural repair, USS is here to help. Call us today (615) 307-9510 or submit a request online for a free estimate.

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