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FAQs for Realtors
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Does USS Accept Payment From Escrow?
Yes! USS accepts payments from Escrow accounts and will work with you and the details of your closing.
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How soon can I use my concrete after it has been repaired?We utilize a fast-acting polyurethane foam to perform concrete repairs. Concrete leveled with our PolyLift system can be walked on immediately once the repair has been completed. You can drive on your driveway after just 30 minutes.
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How long does concrete repair take?Our preferred method for concrete repair is very fast. The length of time for the entire repair process will vary depending upon how much concrete needs to be repaired. The cure time for our patented PolyLift system is almost immediate.
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How much does concrete repair cost?The cost of your concrete repair will vary depending upon how much concrete needs to be lifted and how severe the damage is. The best way to find out the cost is to contact us for a free estimate on our services. We can let you know what solutions will be best and how much it is going to cost.
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Can I DIY my concrete repair project?Your average hardware store is going to have a lot of different epoxies and other options for DIY concrete crack repair. However, these methods fail to address the underlying cause of your damaged concrete and instead are mostly just giving you a cosmetic repair without warranty.
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Does United Structural Systems use MudJacking to level concrete?We do not use mudjacking to level concrete. We believe it is an outdated method that doesn’t permanently keep concrete lifted. We use a special polyurethane foam that is much lighter than mudjacking.
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Why does exterior concrete sink?Exterior concrete sinks because the soil beneath it has given way. Water saturates the soil, causing it to swell and press upward against the concrete. When the soil dries out, it shrinks again and leaves voids beneath the concrete slab that eventually the concrete falls into.
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What can be done about broken concrete caused by tree roots?It is actually very rare for tree roots to cause any damage to your concrete, but in the rare case that it does happen, there are options. You can always cut the roots, though this could kill your tree if not done carefully by an experienced professional. Root barriers can be installed once the offending roots have been removed. You can also remove the entire tree. Once the root of the problem has been addressed and if the concrete is not beyond repair, it may be lifted to remove the trip hazards and potentially close any cracks.
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What can I expect during a concrete appointment?Concrete appointments are straightforward. An experienced Project Manager will discuss the issues with you before they take a look at the affected concrete. They will assess the extent of the damage and determine a course of action that fits your needs and your budget.
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How long does United Structural Systems' concrete repair last?The PolyLift system we use for concrete repair is a permanent solution for concrete lifting, unlike the more outdated mudjacking option that some companies still use. The unique polyurethane foam we use to lift concrete back into place is waterproof and very lightweight, meaning it won’t wash out and it won’t sink the way heavy concrete slurry does.
See What Realtors Are Saying About Working With USS
“I want to express my thanks to you for providing lunch and speaking to our Keller Williams Ignite class today. Clearly, USS could be a tremendous help in getting to the closing table. I would definitely give you a call for any type of foundation repair.”
"USS is my go-to vendor for everything related to foundation concerns and repairs. Chad with USS has never steered my clients or me wrong and I trust him completely with all foundation questions and concerns. USS is loyal and trustworthy and Chad with USS will continue to be my first call." M.E. Myhre - Compass Realty
“I almost always can tell, when I get inside a crawlspace or basement, the scope of repair work performed and oftentimes I am dismayed. However, USS has serviced many foundations and structures in my market and I have never, to date, come across a structure documented as being serviced by USS that was deficient in repairs performed, nor in site management. Repairs of this nature are not inexpensive. Consumers need to know what they are paying for and need a guarantee for work performed. From what homeowners have told me, and from what I have seen in my decade-plus tenure, USS is a solid choice for quality.”
“As a home inspector, I greatly appreciate the quality of work and professionalism that I see from United Structural Systems. This is a top-notch company that stands behind their work. It is easy for me to recommend to my clients facing potentially costly repairs a company that will provide the best service and the best quality on the market.”
“USS has saved me a lot of time and money. They are honest and fast.”
Hear from happy customers
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“USS is my go-to vendor for everything related to foundation concerns and repairs!” M.E. Myhre - Compass Realty
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“If you need foundation repairs this company definitely has your best interest at heart and are very straight forward and honest to deal with.” JV
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“A fantastic result. When completed, this "crawl space" will become a 1500sf suite with 9'6" ceilings. Could not have done this without USS.” Rob B.
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“Very satisfied customer and I’m able to sleep better during heavy rain not worrying about my crawl space anymore!” Steven F.
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“They communicated, showed up when they said they would, performed quality work, cleaned up after each day, and followed up with me at the end of each day to see if I had any questions.” Sam S.
We're the right choice.
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Lifetime GuaranteeAt no additional charge, we offer transferable lifetime warranties on our foundation repair and waterproofing services.
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An Experienced TeamWe’ve worked with over 25,000 customers in Tennessee, Kentucky, and Alabama. Many of our team members have been with us for 5, 10, 15 years or longer.
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Hundreds of 5-Star ReviewsOur customer reviews speak for themselves. Click here to check them out.
call for a free consultation.
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25+ Years and CountingWe’ve been serving residential and commercial customers since 1994.
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Payment & Financing OptionsWe don’t ask for payment until the repairs are completed. We offer financing plans, accept major credit cards and personal checks.
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We Won't Sell You An Unnecessary RepairIf your foundation doesn’t need a repair, we’ll let you know.
